1 reviews | Active since Member
<p>I am currently staying at Radisson Blu Azuri Resort and I must honestly say I am not very impressed the resort itself is great but reception staff are very unprofessional. I had made a booking 2 days ago to go on a Kayak Safari was told to wait at the reception at 10am for the guide after waiting for over 30min the concierge casually told us the guide is only available after 14:00 no apology no alternative. <br />The Resort is in a very remote location and there is no shuttle service we ended up having to pay 500 mru to get to the next village as my wife needed a pharmacy urgently. At their ocean one restaurant I ordered a burger with chips 400mru for that price I could have a excellent meal back home anyways that wasn't the problem the burger patty tasted disgusting as if there where detergents in it after complaining the manager came to the kitchen but never bothered to come to our Table. Instead they waived the charge for something that is anyway in my All inclusive package again very unprofessional.<br /> The Beach at the resort is a flop as it is situated next to a river mouth thus the water is very murky to get clean turquoise water you need to walk 2km to a public beach again no shuttle service. <br />The staff off the Bar ,waiter,cleaner and Boathouse are very friendly and did assist wherever they could big thank you to them. In conclusion I don't recommend the Radisson Blu Azuri Resort for a lack of service you would get in any other 3, 4 or 5star resort I am very dissatisfied with Radisson Blu. Next time we will book with another resort in a location closer to basic amenities. Let Morne is a much better location on the island</p>
Just a update Reception Staff have apologized for the Kayak incident and compensated us with a romantic dinner on the Beach. They also offered us a massage at their spa and upon returning today they laid out beautiful flowers in our room. This is much appreciated and certainly sweetend our stay here.
Just a update Reception Staff have apologized for the Kayak incident and compensated us with a romantic dinner on the Beach. They also offered us a massage at their spa and upon returning today they laid out beautiful flowers in our room. This is much appreciated and certainly sweetend our stay here.
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