Waiting for payment

Waiting for payment from RAF sign the offer but they didn't it was the funeral claim for my brother death my name is Gugu zwane I'd no 8306062274082 they were complaining about my brother not having an id but home affairs provided the prove that my brother is the South African both his parents are from south Africa they have South African I'd my problem they made us to sign the offer when they have to pay they start to have problems