RAF staff incompetence

I have a High Court Order against RAF that very clearly stated that all future medical expenses related to mva would be paid by RAF. I am now told by manager, Lydia that RAF do not always pay in accordance with the undertaking provided.

How is this possible that even RAF can ignore a high court judgement against them?

I am out of pocket for a lot of payments made to providers and am sick and tired of trying to phone or e-mail the complaint box as it remains unattended and claims just keep on going missing.