1 reviews | Active since Member
I ordered 2 pieces of the same fabric online. When it was delivered it looked totally different. On my invoice it it exactly the same description as it was on the website. One fabric was thin and smooth (what I wanted) and the other weavy and looked like maize leaves. I liked them both but as I urgently needed the smooth one, I contacted them to tell them about their mistake. After a week where I had to send pictures etc. they confirmed that their website was wrong and the wrong item sent but now I had to pay more to get the right fabric! I'm not going to pay for their mistake. To say that I can use it for something else is not an excuse. If you have made a mistake, you correct it immediately without asking money for your mistake. Sorry, I will never buy from them again.