Unhappy Customer

Poor network, poor service, gaslights customers by me us feel like we in control of their bad network. Alway suggesting the same prosudres over and over with our device when the fault is their network. At times their network is down for 3 to 6 hours but it's supposed to be unlimited wifi. You don't get your monies worth. Rain is a daylight *******. I've been a customer for 4 years and it's just getting WORSE