RH
Rainbow Home Centre
Unclaimed Business
RH
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Rainbow Home Centre
Rainbow Home Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Rainbow Home Centre across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Ashley M
1 reviews | Active since Jan 2020
19 Nov 2025, 11:43
Formal Complaint Regarding Rude and Unprofessional Delivery Driver
Order: HRI1JX Good Day I would like to formally lodge a complaint regarding the behaviour of one of your delivery drivers. (The Courier Guy) We recently ordered a bed, and upon delivery, the driver was extremely rude and unhelpful. He expected my wife to carry the bed down the driveway by herself, stating that he is “not paid to carry packages into customers’ yards.” He insisted he would leave it at the gate and leave, which I find completely unacceptable and ********* especially considering the size and weight of the item. I contacted the Courier Guy office immediately and spoke to a lady who attempted to put me through to a manager or supervisor, but none were available at the time. I was told someone would return my call, but I have still not received any feedback. I also reported this issue to Rainbow Home where I purchased the bed, and they too attempted to contact Courier Guy but were unsuccessful. This level of service is unacceptable, and I request urgent feedback and corrective action regarding this matter. Customers should not be treated this way, and such behaviour reflects poorly on your company. I look forward to your prompt response.
Helpful (0)
|Replies (0)AM
Ashley M
1 reviews | Active since Jan 2020
19 Nov 2025, 11:43
Formal Complaint Regarding Rude and Unprofessional Delivery Driver
Order: HRI1JX Good Day I would like to formally lodge a complaint regarding the behaviour of one of your delivery drivers. (The Courier Guy) We recently ordered a bed, and upon delivery, the driver was extremely rude and unhelpful. He expected my wife to carry the bed down the driveway by herself, stating that he is “not paid to carry packages into customers’ yards.” He insisted he would leave it at the gate and leave, which I find completely unacceptable and ********* especially considering the size and weight of the item. I contacted the Courier Guy office immediately and spoke to a lady who attempted to put me through to a manager or supervisor, but none were available at the time. I was told someone would return my call, but I have still not received any feedback. I also reported this issue to Rainbow Home where I purchased the bed, and they too attempted to contact Courier Guy but were unsuccessful. This level of service is unacceptable, and I request urgent feedback and corrective action regarding this matter. Customers should not be treated this way, and such behaviour reflects poorly on your company. I look forward to your prompt response.
0
Replies (0)JK
Jacqueline Kotzé
1 reviews | Active since Jan 2020
29 Sept 2022, 13:07
Worst customer service ever
I have bought a rainbow home mattress. Once we started using the mattress we woke up with head aches, stiff necks and back pain. The mattress is rated at 150kg weight limit (which for a queen means for each side), we both weigh less than 67kg, but from the first night it fell as if we are falling right through sleeping on no support. I contacted the company and they just said the mattress is fine and has no defects. They do not even try to establish the problem or assist. The mattress is advertised with a firmness level of 7, which is really firm supposed to be, but this is even worse than plush.
Helpful (0)
|Replies (0)JK
Jacqueline Kotzé
1 reviews | Active since Jan 2020
29 Sept 2022, 13:07
Worst customer service ever
I have bought a rainbow home mattress. Once we started using the mattress we woke up with head aches, stiff necks and back pain. The mattress is rated at 150kg weight limit (which for a queen means for each side), we both weigh less than 67kg, but from the first night it fell as if we are falling right through sleeping on no support. I contacted the company and they just said the mattress is fine and has no defects. They do not even try to establish the problem or assist. The mattress is advertised with a firmness level of 7, which is really firm supposed to be, but this is even worse than plush.
0
Replies (0)