Review ofRam Hand To Hand Couriers
Ram Hand To Hand Couriers
1.2|683 reviews
Responds in 36 hours 11 min
PJ
Precious J
1 reviews | Active since Member
13 Mar 2026, 08:01
I am so angry with Ram hand to hand delivery
I tracked my delivery status it says delivery failed contact unavailable home unavailable I don’t understand how those drivers are ****s no one called me my phone was on and if there was network problem I would receive a message from my network provider those drivers are lazy to work no one called me
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Replies (53)Ram Hand To Hand Couriers's replyOfficial
18 Mar 2026, 05:35 Dear Precious Jokazi
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused by the unsuccessful delivery status on your parcel.
We understand your concern regarding the update indicating that you were unavailable, especially when no call or communication was received from the driver. This is not the level of service or communication we aim to provide.
Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery records and driver activity will be reviewed to determine why the delivery was marked as unsuccessful without contact being made.
Kindly share your waybill number and contact details via private message so that we can prioritise the matter and assist you further.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Kind regards,
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused by the unsuccessful delivery status on your parcel.
We understand your concern regarding the update indicating that you were unavailable, especially when no call or communication was received from the driver. This is not the level of service or communication we aim to provide.
Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery records and driver activity will be reviewed to determine why the delivery was marked as unsuccessful without contact being made.
Kindly share your waybill number and contact details via private message so that we can prioritise the matter and assist you further.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Kind regards,
Best regards,
Ram Hand To Hand Couriers's reply18 Mar 2026, 05:35
Official
Dear Precious Jokazi
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused by the unsuccessful delivery status on your parcel.
We understand your concern regarding the update indicating that you were unavailable, especially when no call or communication was received from the driver. This is not the level of service or communication we aim to provide.
Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery records and driver activity will be reviewed to determine why the delivery was marked as unsuccessful without contact being made.
Kindly share your waybill number and contact details via private message so that we can prioritise the matter and assist you further.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Kind regards,
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused by the unsuccessful delivery status on your parcel.
We understand your concern regarding the update indicating that you were unavailable, especially when no call or communication was received from the driver. This is not the level of service or communication we aim to provide.
Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery records and driver activity will be reviewed to determine why the delivery was marked as unsuccessful without contact being made.
Kindly share your waybill number and contact details via private message so that we can prioritise the matter and assist you further.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Kind regards,
Best regards,