Dear Jp Thank you for bringing this matter to our attention. We sincerely apologise for the repeated unsuccessful delivery attempts and the frustration this has caused. We understand how disappointing it is to experience ongoing delivery failures without resolution. This is not the level of service we aim to provide, and we regret the inconvenience caused. Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery attempts and reasons for the failures will be reviewed to ensure that the necessary corrective actions are taken and that your parcel is prioritised for delivery. Kindly share your waybill number and contact details via private message so that we can assist further and work towards resolving this matter as quickly as possible. We appreciate you bringing this to our attention and apologise again for the inconvenience caused. Kind regards,
Best regards,
Ram Hand To Hand Couriers's reply18 Mar 2026, 05:36
Official
Dear Jp Thank you for bringing this matter to our attention. We sincerely apologise for the repeated unsuccessful delivery attempts and the frustration this has caused. We understand how disappointing it is to experience ongoing delivery failures without resolution. This is not the level of service we aim to provide, and we regret the inconvenience caused. Please be assured that your concern will be escalated to the relevant operations team for urgent investigation. The delivery attempts and reasons for the failures will be reviewed to ensure that the necessary corrective actions are taken and that your parcel is prioritised for delivery. Kindly share your waybill number and contact details via private message so that we can assist further and work towards resolving this matter as quickly as possible. We appreciate you bringing this to our attention and apologise again for the inconvenience caused. Kind regards,