Ramalo Bus Service is a ****

They are based in Queenstown by the train station. Bought a ticket on the 28th of January 2025 to Cape Town. The bus was scheduled for 18:30 but it didn't show up instead the lady **** to us telling board a Toyota quantum saying it is going to drop us to where the 22 seater is . No longer a bus and to my surprise the same quantum was the bus they were talking about. We left Queenstown at 2130 hours instead of 1830 hours. The telephone number 0828877660 they put on the ticket is Not working. My advice to all travellers want to use this **** bus in future don't buy any ticket from Ramalo bus Service. It's a **** . To make matters worse up to now it's 0915 and we are still stuck with the very taxi in Paarl waiting to drop a parcel. Rather hike than to buy a ticket from Ramalo. Deeply disappointed with their service.