When 30 mins become 4 hours

So myself and my business partners are in the process of buying property. The seller is using this law firm for the transfer of the property. The attorney asked us to be there at 13:00. When we arrived we were told she was out for lunch. We waited until just after 3pm. The only reason we waited is because we drove all the way from Morningside to Helderkruin, and had zero intent of going back that side. Eventually she came back from lunch - did NOT even bother to cone i to the boardroom to apologize for keeping us waiting. We ended up being helped by the receptionist to sign the Legal documents. Is that allowed? Surely she needed to be there as the Commissioner. Anyway: name on the documentation was incorrect. We had to point out the errors on the document. These had to be changed a numbers of times because they were not done right. What a frustrating experience - would not wish this type of experience even for my worst enemy. The unprofessionalism from the lady that was to help us!!! I will be sending a complaint to the Law Society. We left their premises just before 5pm. Please be warned should you need to deal with these attorneys - the “transferring attorney” is the window of the firm and her behavior reflects on the company Brand. Hope the owners will take it up with this lady before she causes further damage. Thank you Bongi Sithole for saving the day.