Refund nightmare

I purchased a stand for my monitor from Ramware as they had the cheapest price and delivery was included. I had to return the monitor because the new laptops only come with 1 USB port and Dell had another model that came with USB’s. I informed Ramware of my intention to return and after lengthy back and forth discussions I finally got approval to return the stand to the distributor at my own cost, and when I enquired about my refund, Ramware flat out ignored my emails. At the writing of this review I have still not been reimbursed nor have my emails been returned. I have asked the bank however to reverse the transaction, and thought I should warn people out there of their practices. Should you ever need to return something, you won’t get your money back from these guys. I’d stay away, and stick to Takealot.