Horrible Customer Service!!!!

I’m am so highly irritated by the service I received today. I went to the Randburg Magistrates’ Court today to collect my divorce decree. The security guards at the main entrance directed me to the office that I need to collect my decree. They were very kind and helpful. And when I got to that office, there were two ladies in the office. I greeted them and told them what I am here for. And they told that they are on lunch, they can’t help me and they have other work they need to do after lunch. I must come back another day before 13:00pm..😒 This is the worst service I’ve ever received in my life. I was turned back because they are on lunch and I was told that they have other work they need to do after lunch!!!! That’s the most horrible service I’ve received in my entire life. I’m so disappointed with the service we get from the Government employees. I’m not proudly South African after all. This is irritating and annoying. Please educate your staff. They are too comfortable because they work for the Government and they can do as they please 😡