PM
Phindile M
Active since Apr 2014
32
Reviews
0
Industries
Reviews
32 reviews2 months ago
HORRIBLE CUSTOMER SERVICE!!!!!!!!
Horrible customer service received from Kgotatso Thathane, she works in Forex: Business, her job tittle is Dealer: Forex. This call centre agent is very rude. SHE DESERVES TO BE A CLEANER!!!!! I DONT KNOW HOW SHE GOT TO WORK FOR THE BANK...NXA!!!!!NO NONSENSE!!!!!!
0 replies
4 months ago
Case Number 89436090
My American Express card was stopped last year November after I collected it at Nedbank Mall of Africa. I called to check who stopped my card and none of your call centre agents are able to see who stopped my card. i even went to the branch and I keep getting the same answer that they can't see who stopped my card. A case was opened to investigate this and it was closed without being resolved and I never got any feedback. The case number in question is 89436090. Please issue me with a new American Express Card and waive the charges. I will not pay R170 for a card that I did not stop. This is not my problem, it's the bank's problem. Please resolve this matter urgently. I have been patient for a year now. The card number in question is 3771 217153 19058.
0 replies
4 months ago
***** Case Number: 05400167
Can this ***** case be resolved now? It’s pending for long and I have lost my patience. The ***** case number is 05400167.
109 replies
11 months ago
Lazy Employees
The queues are always moving very slow. Their Pharmacists don’t work with the sense of urgency. They are always dragging their feet and taking their time. Whenever I go to that Pharmacy I never experience good service.
0 replies
16 months ago
Horrible Customer Service!!!!
I’m am so highly irritated by the service I received today. I went to the Randburg Magistrates’ Court today to collect my divorce decree. The security guards at the main entrance directed me to the office that I need to collect my decree. They were very kind and helpful. And when I got to that office, there were two ladies in the office. I greeted them and told them what I am here for. And they told that they are on lunch, they can’t help me and they have other work they need to do after lunch. I must come back another day before 13:00pm..😒 This is the worst service I’ve ever received in my life. I was turned back because they are on lunch and I was told that they have other work they need to do after lunch!!!! That’s the most horrible service I’ve received in my entire life. I’m so disappointed with the service we get from the Government employees. I’m not proudly South African after all. This is irritating and annoying. Please educate your staff. They are too comfortable because they work for the Government and they can do as they please 😡
0 replies
36 months ago
****ED UP BANK!!!!!!!!!
DO NOT OPEN A BUSINESS ACCOUNT WITH CAPITEC BANK!!!!!!!!!!! I REPEAT!!!! DO NOT OPEN A BUSINESS ACCOUNT WITH CAPITEC BANK!!!!!!!! I SUBMITTED FORMS AND REQUIRED DOCS ON THE 6TH APRIL AND MY ACCOUNT IS STILL NOT OPENED!!!!!! I LOGGED A COMPLAINT AND MY COMPLAINT IS NOT BEING ATTENDED TO!!!!! I AM HIGHLY FRUSTRATED WITH THIS BANK!!!!!!! I AM LOSING MONEY!!!!!!!!
53 replies
46 months ago
Wukina does not pay commission
Commission not paid :( I did follow ups, nothing is being done.
804 replies
55 months ago
DISPUTE CASE
I am highly disappointed with Nedbank. My dispute case was closed without getting feedback FROM ANY OF YOUR AGENTS. Case 2021I7585. My money is not returned. I had to call to make follow up and still nothing is resolved. I am highly disappointed with your Fraud Department and I want to move all my banking to another Bank including my Bond. Can someone PLEASE!!!! resolve my dispute case!!!!
53 replies
61 months ago
#BringBackKatlego
Please bring back Katlego, Jik'izinto ads are not working.
0 replies
Review Distribution
5 Star
9 (28.125%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.25%)
1 Star
21 (65.625%)