R
rapid-locksmiths.co.za
Unclaimed Business
R
rapid-locksmiths.co.za
Unclaimed Business
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Rapid Locksmiths receives overwhelmingly negative feedback centred on excessive pricing relative to the simplicity and duration of work performed. Customers consistently report being attracted by a low R295 call-out fee, only to receive unexpectedly high invoices ranging from R2,250 to R6,745 without prior quotes. Several reviewers describe feeling exploited during urgent situations. Concerns about exploitation of the elderly and lack of proper invoicing were also raised. The rare positive reviews praise fast response times and pleasant technicians.
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
-43
Recommended: Unlikely
Review Distribution
1.9|14 Reviews
Jun '25 - May '26
5(21.4%)
4(0%)
3(0%)
2(0%)
1(78.6%)
5(21.4%)
4(0%)
3(0%)
2(0%)
1(78.6%)
Frequently Asked Questions About rapid-locksmiths.co.za
Based on recent customer reviews, Rapid Locksmiths receives overwhelmingly negative feedback centred on excessive pricing relative to the simplicity and duration of work performed. Customers consistently report being attracted by a low R295 call-out fee, only to receive unexpectedly high invoices ranging from R2,250 to R6,745 without prior quotes. Several reviewers describe feeling exploited during urgent situations. Concerns about exploitation of the elderly and lack of proper invoicing were also raised. The rare positive reviews praise fast response times and pleasant technicians.
rapid-locksmiths.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked rapid-locksmiths.co.za across 25 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJVDW
JEAN VAN DER WESTHUIZEN
1 reviews | Active since Jan 2020
17 Mar 2026, 17:02
Worst locksmith prices in the world.!!!
I agree with all reviews.i own a construction and lawn care business. I'm in the wrong business,these guys charged me for locks today R1950 per lock where I charge R400 to replace the same locks then I make profit of R200.they are fast I'll give them that but most expensive place I've ever seen.i even asked the guy if he was joking 😅 worst company ever!
Helpful (0)
|Replies (0)JVDW
JEAN VAN DER WESTHUIZEN
1 reviews | Active since Jan 2020
17 Mar 2026, 17:02
Worst locksmith prices in the world.!!!
I agree with all reviews.i own a construction and lawn care business. I'm in the wrong business,these guys charged me for locks today R1950 per lock where I charge R400 to replace the same locks then I make profit of R200.they are fast I'll give them that but most expensive place I've ever seen.i even asked the guy if he was joking 😅 worst company ever!
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Replies (0)IM
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Angela B
1 reviews | Active since Jan 2020
27 Jan 2026, 06:11
Rapid-locksmith, ******ion of the elderly
My 78 year old mother phoned them to replace a 2 lever lock on a door. They completely ******ed money out of her to the point that the locksmith, Nicky drove her to an ATM to draw money to pay them. The lock costs R100. They chared her R2845. Included in the costs were: R295 call out R650 Labour & lock 2 x R950 to open the 2 lever lock!!! Of course my mom didn't understand this. She thought they had to change 2 locks. But R1900 (2 x R950 ) to open the 2 lever lock! That is absolutely ******ion of the elderly. She didn't have enough cash on her so Nicky drove her to an ATM! He never gave her an invoice. I got an invoice after I phoned him via Whatsapp. There is no VAT number or email address. It is also Nick's private bank account. I phoned the number advertised on the company's name and spoke to Tyrone 079 180 7086. He spoke to Nicky and didn't have a problem because my mom thanked them on whatsapp. (Exactly what a decent elderly lady would do). I am disgusted by how they have cheated my mom. They need to be held accountable for ******ion, which is a crime.
Helpful (0)
|Replies (0)AB
Angela B
1 reviews | Active since Jan 2020
27 Jan 2026, 06:11
Rapid-locksmith, ******ion of the elderly
My 78 year old mother phoned them to replace a 2 lever lock on a door. They completely ******ed money out of her to the point that the locksmith, Nicky drove her to an ATM to draw money to pay them. The lock costs R100. They chared her R2845. Included in the costs were: R295 call out R650 Labour & lock 2 x R950 to open the 2 lever lock!!! Of course my mom didn't understand this. She thought they had to change 2 locks. But R1900 (2 x R950 ) to open the 2 lever lock! That is absolutely ******ion of the elderly. She didn't have enough cash on her so Nicky drove her to an ATM! He never gave her an invoice. I got an invoice after I phoned him via Whatsapp. There is no VAT number or email address. It is also Nick's private bank account. I phoned the number advertised on the company's name and spoke to Tyrone 079 180 7086. He spoke to Nicky and didn't have a problem because my mom thanked them on whatsapp. (Exactly what a decent elderly lady would do). I am disgusted by how they have cheated my mom. They need to be held accountable for ******ion, which is a crime.
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Replies (0)G
Gill
1 reviews | Active since Jan 2020
22 Nov 2025, 08:16
Rapid Locksmith *******
An absolute *******. I was billed R295 for the call-out and R2,250 for the lock removal. The locksmith was on-site for approximately 10 minutes and simply drilled the lock to open the cupboard. Given the limited time and the straightforward nature of the work, the fee of R2,250 appears excessive.
Helpful (0)
|Replies (0)G
Gill
1 reviews | Active since Jan 2020
22 Nov 2025, 08:16
Rapid Locksmith *******
An absolute *******. I was billed R295 for the call-out and R2,250 for the lock removal. The locksmith was on-site for approximately 10 minutes and simply drilled the lock to open the cupboard. Given the limited time and the straightforward nature of the work, the fee of R2,250 appears excessive.
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Replies (0)RB
Riaan B
1 reviews | Active since Jan 2020
20 Nov 2025, 20:51
Excellent Service
I had an outstanding experience with this locksmith. From the moment I called, they were professional, prompt, and incredibly knowledgeable. They arrived quickly, assessed the situation, and explained everything clearly before beginning the work. The job was completed efficiently and with great care, and the pricing was honest and transparent. If you need a reliable locksmith who delivers high-quality service, I highly recommend them. Truly a lifesaver!
Helpful (0)
|Replies (0)RB
Riaan B
1 reviews | Active since Jan 2020
20 Nov 2025, 20:51
Excellent Service
I had an outstanding experience with this locksmith. From the moment I called, they were professional, prompt, and incredibly knowledgeable. They arrived quickly, assessed the situation, and explained everything clearly before beginning the work. The job was completed efficiently and with great care, and the pricing was honest and transparent. If you need a reliable locksmith who delivers high-quality service, I highly recommend them. Truly a lifesaver!
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Replies (0)JK
Jacques K
1 reviews | Active since Jan 2020
10 Nov 2025, 20:14
Biggest ripoff on the face of the earth!
The 1 star I give is only because you can't give any less. They are absolutely ripping people off. I accidentally locked my keys inside my VW Citi golf. The R295 callout fee seemed reasonable and so I figured the total cost could not be much higher since I knew it was going to be a quick job. The techician arrived on site and opened my car within 5 minutes after then I recieved an invoice for R2600!! FOR A 5 MINUTE JOB!!! Thats absolutely absurd!! Please do NOT use them, they will shred you for everything you have! I'll be reviewing every single one of their pages in attemp to warn other people from making the same mistake. 1000% sill never use their services again
Helpful (0)
|Replies (0)JK
Jacques K
1 reviews | Active since Jan 2020
10 Nov 2025, 20:14
Biggest ripoff on the face of the earth!
The 1 star I give is only because you can't give any less. They are absolutely ripping people off. I accidentally locked my keys inside my VW Citi golf. The R295 callout fee seemed reasonable and so I figured the total cost could not be much higher since I knew it was going to be a quick job. The techician arrived on site and opened my car within 5 minutes after then I recieved an invoice for R2600!! FOR A 5 MINUTE JOB!!! Thats absolutely absurd!! Please do NOT use them, they will shred you for everything you have! I'll be reviewing every single one of their pages in attemp to warn other people from making the same mistake. 1000% sill never use their services again
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Replies (0)JV
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Arlene G
1 reviews | Active since Jan 2020
8 Oct 2025, 12:36
Horrific workmanship
Inferior quality of work and **** about the product used. Don’t fall for the low call out fee. Technician was unprofessional and delivered such poor quality of workmanship. Put a gold lock on a silver door and then a gold ***** after getting a silver lock.
Helpful (0)
|Replies (0)AG
Arlene G
1 reviews | Active since Jan 2020
8 Oct 2025, 12:36
Horrific workmanship
Inferior quality of work and **** about the product used. Don’t fall for the low call out fee. Technician was unprofessional and delivered such poor quality of workmanship. Put a gold lock on a silver door and then a gold ***** after getting a silver lock.
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Replies (0)