Horrible service provider

I have been having network issues since Friday and I was told that there is an issue from the main high site that I am connected too, but they are fixing the issue, today it’s Sunday the issue is still there, I didn’t have the network the whole weekend whereas I’m paying my premium every month without fail, there is no communication whatsoever, their service is terrible, there is no value for the money that we are paying, I’m planning to take my services to where it will be valued, i regret using Rapidnet from the first place, their service is terrible and nobody cares. I will advise people not to use their service provider, they dnt care about their customers, unless you want to be frustrated every day because this is the everyday thing. If you wanna be happy, stay away from Rapidnet period