No respnse from the paper

For a few years the news paper has been delivered and put in my post box......happy! Yes FOR THE LAST 6 WEEKS THE PAPER HAS BEEN THROWN OVER THE WALL WET GRASS CRACKED WINDOW 6 WEEKS COMPLAINING ....NO RESPONSE THEY ARE A BIG FAT JOKE AND SHOULD BE FIRED FOR NOT ADHEARING TO REQUEST...............IN THE POST BOX