Rawson Northriding Worst Rental Company

The worst rental company I've ever had the displeasure of dealing with.

Riana and Taryn have absolutely no customer service skills at all, dishonest and unprofessional as the other reviews suggest

If you value your sanity and you're money stay very far away from this company.

From get go there was a few red flags although I was very optimistic and thought everyone was operating in good faith.

Just for the record we have always paid our rent on time 29th of every month and have never missed or delayed a payment.

The main issue started when we left, it took 4 weeks before we received any feedback regarding our deposit and once I requested my deposit back we were sent 2 invoices to the value of more than our deposit. Repainting of the house and landscaping.. R15k+ 3 months later, till not deposit in sight. We had to take them to housing tribunal to try and get recover our deposit.

In a nutshell this is what I've noticed, firstly the houses that are up for rent have issues ranging from broken mirrors, broken showers, broken stoves , fans, rotten kitchen cupboards, plumbing issues. Then what they do is move you into this unit and hope that you don't complain. Once you complain and attempt to get someone to come out and fix the issues you will be ignored or told that the landlord doesn't want to fix these issues at this current time. If you don't report the issues then you will be the one to pay for these exact issues when you leave the premises with your hard earned deposit.

So basically it's your responsibility to take time out of your day to be home for repairs to take place. They do not offer units which are perfectly ready to be lived in. You as the client must fix these issues with your time as they can't be bothered.

We were unfortunate enough to take a second rental with them as they are the only rental company in our complex so we've had to deal with the same issues twice over.

On the day we were set to move in, our parking spot was taken by another tenant. With all our stuff loaded we had to walk around the complex knocking on doors to find out who was using the parking spot which we paid R2500 deposit to use. When asked about this I was told "I'm not sure what you expect us to do, you live in the complex." This is the type of service you can expect from this company.

To conclude don't waste your time and money on this company, they do not value you as the client and don't value your business.