Incompetent service

This is the most incompetent property group ever they I listed my property with these people in February they respond late to emails when you seeking clarity In the financial situation and their statements are shady/bogus with no specific explanation in where and how your money was spent they dodging call from me. We receive late payments from this company as we speak I’m still awaiting on my Month of May payments and they still owe me an amount of R4000 on top of it. In our contract we agreed upon 7% no vat but when they deduct they still hold vat on top of their deductions.