Raz Tech
1|2 reviews
NE
Natasha E
1 reviews | Active since Member
29 Jun 2016, 11:04
Terrible Quality
<p>Got a Raz Tech tempered glass screen protector. Big mistake. Does not stick in one corner because glass is bent.</p> <p>Does not look the same as it is in the photo.</p> <p>Has a weird open space at the bottom of the glass for no reason. There are no button on my screen! Useless.</p> <p>And there are strange white/grey spots on/inside the glass.</p> <p> </p>
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Replies (56)Raz Tech's replyOfficial
02 Feb 2017, 13:18Good day Natasha,
Thank you for your message.
We noticed that you have been a regular user of the HelloPeter.com last year to share your opinion about some companies like you did for us. Unfortunately, these reviews aren't great and believe that all Raz Tech team sincerely apologizes for the inconvenience you encountered.
Our Tempered Glass Screen Protectors are made to provide a quality protection to your Smartphone and we always try to improve the quality as much as we can.
Did you order on Takealot or on our e-Commerce Website? Was your Smartphone a Samsung S7 Edge?
We can't find any email from you regarding this issue.
Please, note that we back the quality of our products and will do whatever it takes to resolve issues. If your product doesn't fit or was damaged within the 6months of warranty, we will gladly replace it to make sure you are satisfied.
You should just contact our customer service and they will resolve it. We would love to find out more about this previous issue, please, contact us at info@raztech.co.za
Thank you for your feedback,
Wish you a good day and we hope that you're going to give us a new try,
Raz Tech Manager
0212005803
18 Lower Burg Street, CBD
Cape Town
Best regards,
Raz Tech's reply02 Feb 2017, 13:18
Official
Good day Natasha,
Thank you for your message.
We noticed that you have been a regular user of the HelloPeter.com last year to share your opinion about some companies like you did for us. Unfortunately, these reviews aren't great and believe that all Raz Tech team sincerely apologizes for the inconvenience you encountered.
Our Tempered Glass Screen Protectors are made to provide a quality protection to your Smartphone and we always try to improve the quality as much as we can.
Did you order on Takealot or on our e-Commerce Website? Was your Smartphone a Samsung S7 Edge?
We can't find any email from you regarding this issue.
Please, note that we back the quality of our products and will do whatever it takes to resolve issues. If your product doesn't fit or was damaged within the 6months of warranty, we will gladly replace it to make sure you are satisfied.
You should just contact our customer service and they will resolve it. We would love to find out more about this previous issue, please, contact us at info@raztech.co.za
Thank you for your feedback,
Wish you a good day and we hope that you're going to give us a new try,
Raz Tech Manager
0212005803
18 Lower Burg Street, CBD
Cape Town
Best regards,