RBA Housing Need I say much!!!

Item: Rba Homes
Rating: 1
Author: Stanley M

<p>Poor "retentions team", call centre keeps forwarding calls to ghost people ie. Dipuo, Madika and Palesa Modise. They just dont want to get involved in fixing errors I reported on the hand over report 26 November 2016. Booked a session to repair "repairs" that were suppossed to be do during December2016. Move in 3 January same story as I left it 26 November 2016. Great way to move your new house.</p> <p> </p>

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Replies (112)

Rba Homes's replyOfficial

12 Jan 2017, 10:04

Dear Stanley

RBA is passionate about delivering a quality house and efficient service. We also appreciate and rely on feedback from you as a valued client to tell us how we doing and where we need to improve.

Your complaint has been noted and as per your conversation with the Retentions Manager of earlier it is noted that is has been resolved.

For any further queries or concerns please contact the call center on 0861 939 939 and a Client Communications Officer will assist.

Regards RBA

Best regards,

Rba Homes's reply12 Jan 2017, 10:04

Official

Dear Stanley

RBA is passionate about delivering a quality house and efficient service. We also appreciate and rely on feedback from you as a valued client to tell us how we doing and where we need to improve.

Your complaint has been noted and as per your conversation with the Retentions Manager of earlier it is noted that is has been resolved.

For any further queries or concerns please contact the call center on 0861 939 939 and a Client Communications Officer will assist.

Regards RBA

Best regards,

Stanley M's updateReviewer Update

13 Jan 2017, 09:07

Dear RBA

It has not been resolved as stated above, I am awaiting time confirmation for a set date.

Regards

Stanley M's update13 Jan 2017, 09:07

Reviewer Update

Dear RBA

It has not been resolved as stated above, I am awaiting time confirmation for a set date.

Regards