TM
Thokozile M
1 reviews | Active since Nov 2023
28 May 2026, 11:36
Bad company, bad complaints company
Bad service yet again this people don't listen they do what pleases them, I'm done talking. I won't be begging them to assist
Helpful (0)
Replies (7)0
Replies (7)
RCS's replyOfficial
28 May 2026, 12:25Good day Thokozile,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply28 May 2026, 12:25
Official
Good day Thokozile,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
TM
Thokozile M's updateReviewer Update
28 May 2026, 12:45I won't send any communication, I did send 7 email I did not get any help from you guys
TM
Thokozile M's update28 May 2026, 12:45
Reviewer Update
I won't send any communication, I did send 7 email I did not get any help from you guys
RCS's replyOfficial
28 May 2026, 12:54Good day Thokozile,I tried to make contact with you to assist, however your call went straight to voicemail.
Please provide us with the document in PDF format so that we can assist with changing the debit order date, as we were unable to open the attachment you previously emailed.
Regards,
Lu-Marcia
Please provide us with the document in PDF format so that we can assist with changing the debit order date, as we were unable to open the attachment you previously emailed.
Regards,
Lu-Marcia
Best regards,
RCS's reply28 May 2026, 12:54
Official
Good day Thokozile,I tried to make contact with you to assist, however your call went straight to voicemail.
Please provide us with the document in PDF format so that we can assist with changing the debit order date, as we were unable to open the attachment you previously emailed.
Regards,
Lu-Marcia
Please provide us with the document in PDF format so that we can assist with changing the debit order date, as we were unable to open the attachment you previously emailed.
Regards,
Lu-Marcia
Best regards,
TM
Thokozile M's updateReviewer Update
28 May 2026, 13:45I did send the attachment and explained that can you please make it the last day of the month as it states 29th and the 31st falls on a Sunday, then Zandile decided to make it the 29th how *********** and very defensive you are. Always excuses that you did call me where as you're lying right now
TM
Thokozile M's update28 May 2026, 13:45
Reviewer Update
I did send the attachment and explained that can you please make it the last day of the month as it states 29th and the 31st falls on a Sunday, then Zandile decided to make it the 29th how *********** and very defensive you are. Always excuses that you did call me where as you're lying right now
RCS's replyOfficial
28 May 2026, 13:52Hi Thokozile.
We have received the attachment however, we unable to open the attached. Please send in PDF format. Once document is received, we will arrange for debicheck to be deducted for the last day of the month.
Kind Regards
RCS Group
We have received the attachment however, we unable to open the attached. Please send in PDF format. Once document is received, we will arrange for debicheck to be deducted for the last day of the month.
Kind Regards
RCS Group
Best regards,
RCS's reply28 May 2026, 13:52
Official
Hi Thokozile.
We have received the attachment however, we unable to open the attached. Please send in PDF format. Once document is received, we will arrange for debicheck to be deducted for the last day of the month.
Kind Regards
RCS Group
We have received the attachment however, we unable to open the attached. Please send in PDF format. Once document is received, we will arrange for debicheck to be deducted for the last day of the month.
Kind Regards
RCS Group
Best regards,
TM
Thokozile M's updateReviewer Update
28 May 2026, 14:17I did send the attachment and Zandile said she will call me at 13:00 to set up the mandate but she has not called till now,who's fooling who?? I asked nicely to please do it the last day of the month but you do as you please
TM
Thokozile M's update28 May 2026, 14:17
Reviewer Update
I did send the attachment and Zandile said she will call me at 13:00 to set up the mandate but she has not called till now,who's fooling who?? I asked nicely to please do it the last day of the month but you do as you please
RCS's replyOfficial
28 May 2026, 14:39Good day Thokozile.
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply28 May 2026, 14:39
Official
Good day Thokozile.
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,