Misled into a subscription without my consent

I am extremely disappointed with Edgar’s for enrolling me into a paid subscription without my informed consent.

I received a call from an Edgar’s representative who explained what he presented as benefits available to me as an Edgar’s account holder, specifically cashback when using my Edgar’s card at restaurants. He explained that I could take pictures of receipts and send them to receive cashback. At no point during the call did he clearly state that this was a paid subscription, nor did he explain that I would be charged monthly, the cost involved, or that I was being signed up to any club.

I never said I was interested in joining any subscription. I never said yes to any paid service. I never gave consent to be enrolled. The only thing I said was that I understood what he was explaining, because I believed he was explaining existing Edgar’s account benefits — not signing me up for a paid subscription.

I feel misled and deceived. This is not informed consent.

I have since requested cancellation and a full refund, and I expect Edgar’s to take responsibility and resolve this matter urgently.

I would strongly advise Edgar’s to ensure their agents clearly disclose when customers are being signed up for paid subscriptions, including the cost and obtaining proper consent.

I am requesting: • Immediate cancellation of the subscription • Full refund of all charges • Written confirmation of cancellation

This experience has damaged my trust in Edgar’s, and I hope they resolve this matter professionally and urgently.