RE5 Online - Bad News!

As our company prepares to move into the Financial Service Provider (FSP) environment, it became essential for me to obtain the RE5 qualification. I sought assistance and decided to enroll with RE5 Online, which initially seemed like a solid option. I signed up using my official email address.

But the moment they discovered who I work for, their attitude shifted dramatically. They turned hostile and flat-out refused to allow me to continue because, apparently, I work for the so-called “Opposition.” This blatant ************** is utterly infuriating and unprofessional.

My two-day seminar was supposed to start on the 3rd and 4th of October. Not having all the funds immediately available, I arranged payment through Payflex on the 1st of October. Despite having proof of payment, they disputed it. My employer then had to rush and settle the payment on the 2nd. Now, to top off their undesired, unprofessional behavior, there's a dispute over returning the overpayment. Meanwhile, my next installment is due tomorrow, adding even more unnecessary stress.

We were taught that FSP representatives must uphold values like honesty and integrity. Yet, these are the very principles they preach but fail to practice themselves. This entire ordeal has been nothing but a source of immense stress from start to finish.