Worst customer service

I visited real fish and chips in witbank ( near spar) multiple times. I am astonished by the attitude I receive from those ladies every time I visit that shop. I enjoy fish and chips, but I think I’ve gotten to a point of never wanting to step foot there again. Once u walk in the door, those ladies are always standing and talking about whatever business they have going on in the personal lives, they NEVER greet, even when greeted, it’s usually the most unpleasant greeting (like they are being forced). The service is the worst, they never want to talk or offer any assistance. My sister also went there yesterday around 15:40, she also experienced the same thing, she was not greeted and they didn’t respond either, they just went on to say ‘Siku siza ngani’. What happened to great customer service being one of the drives in business