Redcon property management management workers should be fired!

Signed a lease cancelled it the same day we were to move in nearly one month later they have not refunded me my money, lie upon lie it will be paid this day, that day still nothing. Unprofessional staff i called in after getting nowhere with the agent lady answers the phone after i called 10 times no answer just to greet her colleague whilst I'm on the line, then tells me not to be emotional like really you can't do your job and tell a customer not to get emotional when you're sitting with someone's money, can't answer the phone. I have never lived there yet I'm getting invoices to pay rent. We will talk in front of responsible bodies ..Bunch of ********s