Redlex Property Cape Town

Please see the email below that I sent on Friday and no one bothered to respond to my mail nor did they take my calls.

"Good morning,

Please find a list of issues in this unit that requires your immediate attention. This falls under the 7 day occupation that should I have observed anything that requires your immediate attention, I am within my rights to contact you.

Front door and front security gate are not working properly. The door needs neww handles as the ones are worn out. The security gate if you lock it it does not open easily.

The sliding door, is a mission to close as it is not aligned properly. The person who gave me the keys had said they will come back and till today nothing. I am yet to get a copy of the in-inspection report.

The upstairs toilet is leaking from the back on that ring.

The toilet seat needs to be replaced as it is worn out.

The tiles are hollow and some of them are. Cracked.

The unit was not cleaned and I dont know why that happened.

The outside kitchen side light is not working.

The toilet window frame is loose.

The outside Tap is not functional at all.

The unit needs to be painted and so do the windows frames, they need vanish.

Please advise when this can be fixed ASAP as its not pleasant for my stay considering that all monies have been paid for in full.

I don't know how to say this but I feel like not enough effort was made in this unit to prepare it for occupation.

Please get back to me as soon as possible.

B. Thwala 0820414566 "

On the Friday 2 August 2019 we were locked out of the unit fue to the faulty lock that I had reported and if they had bothered to check their mails they would have seen that this was a major issue. My wife and I were outside for almost 2 hours and when I tried calling Marius Coetzee during this whole thing he did not pick up his phone.

I eventually got the door open and I called him again and this time he answered and he promised me that they will come and fix it in the morning.

I called Marius this morning 3 August 2019 and he said he will get back to me. I called him at 09H33 and till now he has not called me back the time is 12H04.

I sent him a whatsapp and thank God he responded and he said "Im in the movies, the contractor will contact you"

I have a screen shot of this conversation.

I want my money back, they must pay for my move and serious action needs to be taken to these people as we did not waste any time when we paid the monies they wanted but yet again they treating us like rubbish. I dont want to bring RACE into this but I feel like I am a victim of a racial act.