Client service Red Trucks

On Thursday I asked this people for a quotation to move my furniture. They gave me a quote of R2290. I asked them several times if the quote was correct because it did not sound right. They assured me that the quote was correct and insisted that I must pay immediately. I paid the money and afterwards they phoned me to tell me that they made a mistake and that the amount is much higher. I asked them to refund me the deposit and they said it will be paid on Friday. Today is Monday and they have excuse after excuse and I still do not have my money. I think their client service is pathetic to say the least. They were fast to get my money and now I have to resort to this type of method to get my money back.