No accountability, Dischem and Takealot should boycott

I have tried to contact this company by phone and via their non existent web site My sister and I both bought the Bold Cherry 6.60 hair colour and either I've gone blind or mad my colour hasn't changed at all. Surly this company should be taken to task about their blatant lack of ethics or accountability. No one has money to just throw away and I think Dischem and Takealot should stop selling this product as it does not work and it's expensive especially compared to some of the other more well known brands