Horrible service

My experience was nothing but horrible I called Regal Inn on friday and booked a reservation with Valentine I did explain to her I will not be available ok Saturday during the course of the day as I was getting married but I will definitely come through after (honeymoon) I asked her if I need to pay upfront she said no payment can be done at front desk when we enter I called the Saturday around 8pm when we were about to leave to see if everything was in order a lady by the name of Sammy told me I'm not on the list I explained to her that can't be there should definitely be a reservation as it is my honeymoon she eventually looked as said not to worry she found me on the list 5 minutes after she called and said I'm booked for Sunday not Saturday I started to panic and asked her why did they move me without letting me know I asked Sammy what can be done now as it supposed to be my honeymoon she said nothing didn't even try to assist me all she said is that they fully booked luckily Hampshire hotel came to my rescue and saved my night