RI
REGAL INN BALLITO
Unclaimed Business
RI
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About REGAL INN BALLITO
REGAL INN BALLITO has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked REGAL INN BALLITO across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVR
Valerie R
1 reviews | Active since Jan 2020
2 Sept 2025, 18:33
Horrible service
My experience was nothing but horrible I called Regal Inn on friday and booked a reservation with Valentine I did explain to her I will not be available ok Saturday during the course of the day as I was getting married but I will definitely come through after (honeymoon) I asked her if I need to pay upfront she said no payment can be done at front desk when we enter I called the Saturday around 8pm when we were about to leave to see if everything was in order a lady by the name of Sammy told me I'm not on the list I explained to her that can't be there should definitely be a reservation as it is my honeymoon she eventually looked as said not to worry she found me on the list 5 minutes after she called and said I'm booked for Sunday not Saturday I started to panic and asked her why did they move me without letting me know I asked Sammy what can be done now as it supposed to be my honeymoon she said nothing didn't even try to assist me all she said is that they fully booked luckily Hampshire hotel came to my rescue and saved my night
Helpful (0)
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Valerie R
1 reviews | Active since Jan 2020
2 Sept 2025, 18:33
Horrible service
My experience was nothing but horrible I called Regal Inn on friday and booked a reservation with Valentine I did explain to her I will not be available ok Saturday during the course of the day as I was getting married but I will definitely come through after (honeymoon) I asked her if I need to pay upfront she said no payment can be done at front desk when we enter I called the Saturday around 8pm when we were about to leave to see if everything was in order a lady by the name of Sammy told me I'm not on the list I explained to her that can't be there should definitely be a reservation as it is my honeymoon she eventually looked as said not to worry she found me on the list 5 minutes after she called and said I'm booked for Sunday not Saturday I started to panic and asked her why did they move me without letting me know I asked Sammy what can be done now as it supposed to be my honeymoon she said nothing didn't even try to assist me all she said is that they fully booked luckily Hampshire hotel came to my rescue and saved my night
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Irna T
1 reviews | Active since Jan 2020
28 Feb 2025, 19:39
Horrible place in Ballito
Horrible horrible hotel. Water pressure very op, ****roaches everywhere in the room, people in the hotel very noisy, no proper tv channels(SABC channels only), door does not want to lock from inside, only ricoffee with creamora available. People next door tv is so loud I can hear everything. Pictures are deceiving and the reception lady could not find my booking, even after I gave her my voucher number. Will not recommend this place to anyone. If I could give a -0 I would have.
Helpful (0)
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Irna T
1 reviews | Active since Jan 2020
28 Feb 2025, 19:39
Horrible place in Ballito
Horrible horrible hotel. Water pressure very op, ****roaches everywhere in the room, people in the hotel very noisy, no proper tv channels(SABC channels only), door does not want to lock from inside, only ricoffee with creamora available. People next door tv is so loud I can hear everything. Pictures are deceiving and the reception lady could not find my booking, even after I gave her my voucher number. Will not recommend this place to anyone. If I could give a -0 I would have.
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Pravitha S
1 reviews | Active since Jan 2020
25 Sept 2024, 10:32
Disgusting Service
We had a rather terrible experience at this hotel over the week-end.Firstly we made a booking a month ago for our reservation.The Lady that did the reservation stuffed up the dates and booked us in for October and not September. Upon our request on the day of booking we requested a room on the bottom floor due to our health issues of having to climb stairways.Because of the *******ed days that she allocated us to we were unfortunately not in a position to get a room on the bottom floor.Upon our arrival we were given a room upstairs.The other issue we had was that the room was infested with ****roaches walking all over the fridge and door cupboards. The next issue is that we travelled from gauteng and really needed to take a nap because we were seriously delayed in traffic but the house keeping women are constantly screaming and talking making us unable to even sleep.Whats the purpose of having a hotel of this nature if protocols are not adhered to. I am very disappointed...I would not recommend anyone to book into this place
Helpful (0)
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Pravitha S
1 reviews | Active since Jan 2020
25 Sept 2024, 10:32
Disgusting Service
We had a rather terrible experience at this hotel over the week-end.Firstly we made a booking a month ago for our reservation.The Lady that did the reservation stuffed up the dates and booked us in for October and not September. Upon our request on the day of booking we requested a room on the bottom floor due to our health issues of having to climb stairways.Because of the *******ed days that she allocated us to we were unfortunately not in a position to get a room on the bottom floor.Upon our arrival we were given a room upstairs.The other issue we had was that the room was infested with ****roaches walking all over the fridge and door cupboards. The next issue is that we travelled from gauteng and really needed to take a nap because we were seriously delayed in traffic but the house keeping women are constantly screaming and talking making us unable to even sleep.Whats the purpose of having a hotel of this nature if protocols are not adhered to. I am very disappointed...I would not recommend anyone to book into this place
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Replies (0)EM
Emma M
1 reviews | Active since Jan 2020
23 Sept 2024, 12:43
Regal Inn Ballito
Did a last minute booking mid September after I had no response from booking.com.I was met with very professional ladies at reception in Ballito. Clean rooms, great experience. I am going to definitely try put North Beach for my next visit.
Helpful (0)
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Emma M
1 reviews | Active since Jan 2020
23 Sept 2024, 12:43
Regal Inn Ballito
Did a last minute booking mid September after I had no response from booking.com.I was met with very professional ladies at reception in Ballito. Clean rooms, great experience. I am going to definitely try put North Beach for my next visit.
0
Replies (0)MB
Matthew B
1 reviews | Active since Jan 2020
24 Jun 2024, 11:11
Unprofessional service from management
Worse service in the world book in for 2 nights no rules disglosed just swipe my card that's it not even 2 hours later the managed wants to kick us out and refuses to give a refund tv signal is pour! Management very unprofessional and rude will never go back i don't recommend this place to anyone
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Matthew B
1 reviews | Active since Jan 2020
24 Jun 2024, 11:11
Unprofessional service from management
Worse service in the world book in for 2 nights no rules disglosed just swipe my card that's it not even 2 hours later the managed wants to kick us out and refuses to give a refund tv signal is pour! Management very unprofessional and rude will never go back i don't recommend this place to anyone
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Replies (0)SW
Sharmoney W
1 reviews | Active since Jan 2020
23 Jul 2022, 15:14
Staff steeling peoples things
Cleaners go in your room take your food and steal chargers and money and mangement tells you they cant do anything about it. This is the worst service I've ever seen.
Helpful (0)
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Sharmoney W
1 reviews | Active since Jan 2020
23 Jul 2022, 15:14
Staff steeling peoples things
Cleaners go in your room take your food and steal chargers and money and mangement tells you they cant do anything about it. This is the worst service I've ever seen.
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Replies (0)JM
mS
mookgo S
1 reviews | Active since Jan 2020
23 Sept 2019, 18:33
Bad service and non-refund
I am disgusted by the service I got there. From Thursday to Tuesday they failed to correct their service and still refused to refund me my money. Friday they asked for proof of payment payment and an email for cancellation which I did. I phoned countless times to check if they received my email. Only at 3pm they ask for my banking details which I provided. But to this day I didn't continue using their services and I still haven't gotten my refund. I don't recommend this hotel to anyone and I will be going to the media if they are still not refunding me after coming her. I want my money back as soon as possible from this hotel. They should call me M. S. Shude 0731415444 to make it easy for them to contact me.
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mookgo S
1 reviews | Active since Jan 2020
23 Sept 2019, 18:33
Bad service and non-refund
I am disgusted by the service I got there. From Thursday to Tuesday they failed to correct their service and still refused to refund me my money. Friday they asked for proof of payment payment and an email for cancellation which I did. I phoned countless times to check if they received my email. Only at 3pm they ask for my banking details which I provided. But to this day I didn't continue using their services and I still haven't gotten my refund. I don't recommend this hotel to anyone and I will be going to the media if they are still not refunding me after coming her. I want my money back as soon as possible from this hotel. They should call me M. S. Shude 0731415444 to make it easy for them to contact me.
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Replies (0)