Pathetic service from the support team and the institution as a whole

I cannot express the amount of regret I am filled with for having considered registering with Regent.

This institution is *********** to it's core!

The registration process on it's own is completely unpleasant for someone that's paid registration fees, they have zero sense of urgency!

Every single person is pathetic at their job at Regent, from student advisor that registers you to the support team.

As a new student you're expected to liaise with the support team with support queries, the support department will not respond to any of the queries you raise, whether it's through their studentsupport@regent.ac.za mail (regardless of the countless follow-ups you send, no one responds), their bot system on their website (it will show that an agent is online, but will not respond to you or they're contact number (their answering machine will say they will call you back, no need to be on hold, but they won't call back). Every single platform you reach out to for assistance will display the uselessness of this institution.

As it is I'm dreading how much of an unpleasant this academic year will be for me with Regent if this is the beginning.

All I am trying to do at this point is just access their student portal, of which the details I was asked to use aren't going through.

I have no idea when the curriculum starts and when I'm writing exams with all these delays from their side.

I definitely would not recommend Regent Business School to anybody unless they have money and energy to waste.