Don’t go here if you want to relax

This was a birthday gift. During my full massage treatment, all you could hear were the reception and admin staff talking at the top of their voices. The spa is tiled so it echoes. It made my time for relaxation very jarring. I told my the****** that I’m finding it very loud so she turned up the music but it didn’t cancel out the noise. Eventually I decided to go ask them to keep it down. These four young women gawked at me like I was speaking a foreign language, after I had explained to them that I’m trying to have a relaxing treatment and can’t because of the noise. They just stared at me. I then asked them if they heard me and they continued to stare. I asked if they were going to apologise and still nothing. I then said I’m going to close the door so that it would be quieter and they nodded. The one woman said I can close it but still not one of them apologized. It ruined my whole experience. I left feeling aggravated. The unprofessionalism and total disregard for wellness is beyond my comprehension. I complained about it to another woman at reception, as the culprits had conveniently left. What a ruined experience. DON’T Go to this spa if you want to relax. It’s is the opposite of that. I’m still waiting for that apology.