RE/MAX Jacaranda - New East
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
RE/MAX Jacaranda - New East has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked RE/MAX Jacaranda - New East across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My name is Rene I would like to share my experience with a private rental from one of the agents at Jacaranda. 1 February 2025 to 30 November 2025 which was suppose to be for a 1 year rental. I rented a small house on the front portion of the property in Erasmuskloof, from a public figure in the Erasmuskloof area, well known man. A nightmare rental gone seriously wrong. It started with a camera on the landlords wall facing right into my back door showing my kitchen and lounge for their display. Then I found things in my house not in the same position just to find out they have keys and remotes to my house. I then put a chain on my front door to stop them entering *******ly. A storeroom situated right next to my bedroom door, started to become occupied by the landlord wife to eavesdrop. After a device was installed at the bottom of the door to record the noise when the door is opened. Duct tape on the door's outline. This behaviour stopped immediately. The two side gates had no locks on leading to the front of my rental property, which resulted in them coming and going as it suited them, no privacy. I placed locks on after consulting with my lawyer. DSTV was included in the rental, June I was asked to pay extra for DSTV, I refused. I was then accused of racial hatred in the beginning of May just to find out on Saturday 18 October the gardener Alex had to cut this landlords front grass with a electric mower/ electrical extension in his raincoat in the pouring rain!!!!!!!! Needless to say he never returned. From the 21 May to 5 June I had to open my driveway gate manually, 1st they blamed the batteries, then the remotes just to find out the motor was faulty and never serviced as said by the landlord right in the beginning of my rental. 22 July dogs barking at my bedroom window in the early morning hours. The landlord at that stage had 4 poodles. On asking the agent to find out the landlord said it was the neighbours dogs. I went next door to ask the lady she assured me it is not her dogs. They cant enter the premises to bark right next at my bedroom window. 24 July - 7 Aug the domestic Alina went on leave. Her room is basically on my side of the bedroom. The landlords front door is also basically right at my bedroom window. In this time I had 6 incidents in the early morning hours right at my bedroom window. On pressing the panic button which was given to me by the landlord right in the beginning, they have the audacity to cancel it, every time I pressed it in the early morning hours due to someone pulling on my gate right at my bedroom window. The boards displayed on the gates for the armed response was never connected by the landlord. On the 27 July I went to Garsfontein police station to open a case of harassment against the landlord and his wife. I then consulted with my lawyer. I placed CCTV cameras in my windows. This harassment stopped immediately due to the cameras recording any movements. Then the gardener "refuse" to work in the front garden because of my cameras showing to my front garden section, only to find out the landlords wife told him not to do my garden anymore, with the result I stayed in a jungle with all the ****s right in my face. Then the unthinkable happened 03 November 2025 at 08h10 I open my front door, just to find my front driveway gate open right and left my garage door open, with anyone walking in the street having access to my open garage. My golfclubs, my personal belongings open for anyone to take. I went to the police again to open a case. On the 30 November I moved out overnight after I found the front driveway gate open again. I wouldn't wish this to my worst enemy. Unfortunately the agent was more on their side as they are friends, and she kept on saying we have no proof. I reminded her that a affidavit is a binding document which can be used in court. The CCTV footage, the pictures taken are ALL evidence can be used in court.
1 reviews | Active since Jan 2020
My name is Rene I would like to share my experience with a private rental from one of the agents at Jacaranda. 1 February 2025 to 30 November 2025 which was suppose to be for a 1 year rental. I rented a small house on the front portion of the property in Erasmuskloof, from a public figure in the Erasmuskloof area, well known man. A nightmare rental gone seriously wrong. It started with a camera on the landlords wall facing right into my back door showing my kitchen and lounge for their display. Then I found things in my house not in the same position just to find out they have keys and remotes to my house. I then put a chain on my front door to stop them entering *******ly. A storeroom situated right next to my bedroom door, started to become occupied by the landlord wife to eavesdrop. After a device was installed at the bottom of the door to record the noise when the door is opened. Duct tape on the door's outline. This behaviour stopped immediately. The two side gates had no locks on leading to the front of my rental property, which resulted in them coming and going as it suited them, no privacy. I placed locks on after consulting with my lawyer. DSTV was included in the rental, June I was asked to pay extra for DSTV, I refused. I was then accused of racial hatred in the beginning of May just to find out on Saturday 18 October the gardener Alex had to cut this landlords front grass with a electric mower/ electrical extension in his raincoat in the pouring rain!!!!!!!! Needless to say he never returned. From the 21 May to 5 June I had to open my driveway gate manually, 1st they blamed the batteries, then the remotes just to find out the motor was faulty and never serviced as said by the landlord right in the beginning of my rental. 22 July dogs barking at my bedroom window in the early morning hours. The landlord at that stage had 4 poodles. On asking the agent to find out the landlord said it was the neighbours dogs. I went next door to ask the lady she assured me it is not her dogs. They cant enter the premises to bark right next at my bedroom window. 24 July - 7 Aug the domestic Alina went on leave. Her room is basically on my side of the bedroom. The landlords front door is also basically right at my bedroom window. In this time I had 6 incidents in the early morning hours right at my bedroom window. On pressing the panic button which was given to me by the landlord right in the beginning, they have the audacity to cancel it, every time I pressed it in the early morning hours due to someone pulling on my gate right at my bedroom window. The boards displayed on the gates for the armed response was never connected by the landlord. On the 27 July I went to Garsfontein police station to open a case of harassment against the landlord and his wife. I then consulted with my lawyer. I placed CCTV cameras in my windows. This harassment stopped immediately due to the cameras recording any movements. Then the gardener "refuse" to work in the front garden because of my cameras showing to my front garden section, only to find out the landlords wife told him not to do my garden anymore, with the result I stayed in a jungle with all the ****s right in my face. Then the unthinkable happened 03 November 2025 at 08h10 I open my front door, just to find my front driveway gate open right and left my garage door open, with anyone walking in the street having access to my open garage. My golfclubs, my personal belongings open for anyone to take. I went to the police again to open a case. On the 30 November I moved out overnight after I found the front driveway gate open again. I wouldn't wish this to my worst enemy. Unfortunately the agent was more on their side as they are friends, and she kept on saying we have no proof. I reminded her that a affidavit is a binding document which can be used in court. The CCTV footage, the pictures taken are ALL evidence can be used in court.
1 reviews | Active since Jan 2020
Bad services from an agency called Pearl Peete. I app**** for an apartment with her honestly I got bad services from her I’ll remind her to give me feedback for almost 2 weeks and on the last day of the the month I had to ask again for the feed back and ale told me the apartment was taken. So if I didn’t ask I would still be waiting….so disappointed i will never recommend anyone to use her services
1 reviews | Active since Jan 2020
Bad services from an agency called Pearl Peete. I app**** for an apartment with her honestly I got bad services from her I’ll remind her to give me feedback for almost 2 weeks and on the last day of the the month I had to ask again for the feed back and ale told me the apartment was taken. So if I didn’t ask I would still be waiting….so disappointed i will never recommend anyone to use her services
1 reviews | Active since Jan 2020
Good day, I work as an Estate Agent for Remax - Jacaranda in Faerie Glen, Pretoria for 2 short months, the Manager and one office lady treated me real bad and the owner Martin Potgieter, an Attorney and Conveyancer of Pretoria is now refusing to talk to me or pay me any moneys due to me.
1 reviews | Active since Jan 2020
Good day, I work as an Estate Agent for Remax - Jacaranda in Faerie Glen, Pretoria for 2 short months, the Manager and one office lady treated me real bad and the owner Martin Potgieter, an Attorney and Conveyancer of Pretoria is now refusing to talk to me or pay me any moneys due to me.
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