REMOVE DEBT IS A ****

I contacted Remove Debt around October of 2025. I needed their services to remove my debt, in which they reviewed and got back to me with a payment plan of R1625 over 4 months.

The firat month, the debit went off as normal, I then contacted them on WhatsApp numbers; *** / ***, as shown on their website www.removedebt.co.za, to confirm payment.

The 2nd month went off and there was an issue as they debited on the incorrect day. I then done an EFT and confirmed payment again, in which they confirmed.

The third month, they sent me details and without viewing, it was for PAYSHAP. I made the payment and that is when all communication ended. I tried several times to get in touch with them by WhatsApp, email, webpage and phonecalls, they have not responded.

Taking into consideration, that I have 1 more payment to make which would be February of 2026 for my debt to be removed as they have mentioned.

I did everything that they requested,including filling out the Google Sheet they sent me.

It is now April 2026 and I am still yet to hear back from them. My bank said that they cannot reverse the payments as they were all PAYSHAP payments and there is no way for them to reverse it.

I was literally ****med from a lucrative company and will not go down in silence.

I would like my refund for all three payments or they need to do as they promised. I do await a call from their legal department because I am taking this matter further.