Renault Amanzimtoti are unable to fix a fault in a car they sold .

A family member bought a car in July last year from the Renault dealership in Amanzimtoti at Arbour crossing . I'm looking for advice on a consumer protection specifically in cars.

The car was bought last year (renault duster 2019 model 90k on the clock) , from the Renault dealership in Amanzimtoti, full service history. With aditional warenty & service plan. Paid in full on 25th July 2023.

Car went in on 28th Nov 2023 for a "check anti pollution system". They "fixed" it in a day.

The same error code came up and the car went in on 26th Jan 2024. This time the car took OVER a month to repair, I was told parts needed to come in from france. I was left without a car for about 3 weeks before reporting to renault headoffice to recieve a hired car, which I used for a further 3 weeks. The car was then returned to me "fixed"

This week the same error code has come up on the car AGAIN. I really don't want to be car-less for another month or so.

I am wondering what my options are now?

It seems that Renault is unable to fix this problem as this will be the third time in less than a year that the exact problem needs fixing.

Does anyone have any advice on how tA family member bought a car in July last year from the Renault dealership in Amanzimtoti at Arbour crossing . I'm looking for advice on a consumer protection specifically in cars.

The car was bought last year (renault duster 2019 model 90k on the clock) , from the Renault dealership in Amanzimtoti, full service history. With aditional warenty & service plan. Paid in full on 25th July 2023.

Car went in on 28th Nov 2023 for a "check anti pollution system". They "fixed" it in a day.

The same error code came up and the car went in on 26th Jan 2024. This time the car took OVER a month to repair, I was told parts needed to come in from france. I was left without a car for about 3 weeks before reporting to renault headoffice to recieve a hired car, which I used for a further 3 weeks. The car was then returned to me "fixed"

This week the same error code has come up on the car AGAIN. I really don't want to be car-less for another month or so.

I am wondering what my options are now?

It seems that Renault is unable to fix this problem as this will be the third time in less than a year that the exact problem needs fixing.

Does anyone have any advice on how to deal with this. Renault Amanzimtoti does not seem to have an answer for me other than to keep returning the car and getting the same thing fixed over and over How do I deal with this. Renault Amanzimtoti does not seem to have an answer for me other than to keep returning the car and getting the same thing fixed over and over .