Worst Renault Branch Service

I am shocked and and appalled by the poor service I have received at Renault Melrose in Johannesburg

I was made an offer and accepted the linked rate

Earlier today I was told I can come and collect the car at 15:00. Later today I was told that the deal can no longer go ahead because the branch had made calculation errors

I have subsequently cancelled my insurance in anticipation of of collecting the car and showing confirmation of insurance.

I expect this to be resolved and for me to receive the car that I accepted the deal on or this will have to be taken further through legal channels as this was not my mistake and has inconvenienced me dramatically