Appalling service from Renault Midrand CMH

The worst experience EVER. My car had a warranty failure on Friday the 11th of April. There two service lights that were on, and not the battery light. The tow truck came and boosted the battery and the car started and I was assured that I will be able to reach home safely which I did. However those 2 lights were still on and when I read the manual, it said if those two lights are on, I need to get it to a dealer ASAP. Saturday, Sunday, Monday the car refused to start. Then on Monday the 14th I call in and Renault CMH Midrand came to tow the car. The only feedback to date (24th April 2025) the only feedback is that the battery is faulty and waranty is not going to cover it. OK. then what about the other faulty service lights? I don't have a full diagnostic report. I have been without a car since the 14th. So I can't go to work, I live with a 78 year old mother who is on 24/7 oxygen machine. I'm a single mother of 3. They refuse to give me a courtesy car. As a Christian, I also wanted to attend some Easter services at church, but I COULDN'T. I don't have any brothers or sisters (thus an only child). So, I have been calling and calling, writing emails. It's a duck and dive situation. This car is 2.5 years old and it mulfunctions more often that expected and thus unreliable. The service is not comforting at all and seems like I'm low priority and of no Value.

I am highly disappointed, upset and inconvenienced. Please do better and do the right thing to sort out this situation. I it's affecting my anxiety levels and work.

From this experience I will NEVER recommend Renault or Renault CMH in Midrand. Appalling service with a lack of communication skills. They just don't care.

Disgruntled, Lesego