RENAULT South Africa

I bought a motor Plan with Renault with a "Roadside Assist" ! I called them on 19 May 2022 because I had my tire blow out on the M3 Highway! They sent a vehicle, which left because another tow truck came to intimidate them! I was just left stranded along the M3 Highway!! Every time I call them for something, there is always a reason why they can't help!!! I'm so damn sick and tired of them!! Don't EVER buy anything from RENAULT! Thieves and liars!!!