Poor Service and follow through.

My experience Renault over the last 3 years have been quite shocking.

Their lack of communication and accountability baffles me at times. From tracking and logging of incomplete and incorrect information, to services not done correctly and check ins when issues occur never being resolved.

And when something happens, you as the owner of the vehicle is to blame, as if you the owner is the tech and maintenance people employed to resolve the issues.

The communication is outrageous. No one answers their customer service line and road side assist is so hard to get a hold of that it’s honestly pointless. Trying to book your vehicle in for service or any maintenance issues, is another pain since if you do it online no one gets back to you. Calling the service department. Hang on because they will get back to you on never.