Renew it Mount Edgecombe is a unprofessional company

Good day folks, I am not sure how to put this into words ...firstly this place is very unprofessional Renew it Umhlanga, based in Mount Edgecombe....my car was involved in an accident and Iwyze together with them without my permission, me the owner was left out of the entire process of the claim, the repairs which was never done, and the insurance company all took it upon themselves to claim the money because this was a third party claim...they left me out of the process .the car was never repairs but the documents was forged and sent to the Insurance company and they claimed the damages in hundred of thousands for repairs to the value of R66000 which was never done at all the paint work they ...I think the street vendor could have done a better job, the bank bumper is on back order they say it will take 4 months to come to South Africa ....the vehicle was never repaired at all just touched up here and there to make it look like they repairs it ...even a blind person through touch and feel will be able to tell you how bad the vehicle looks now ...they did more damages to the vehicle than prior the other repairs .... Michele will sing a song of she will do this and that but they do nothing ...I am so fed up Iwyze pushed my insurance up as I am the victim....they did not keep me informed they had the vehicle for over one month and nothing was done ... Make this make sense how can and insurance company's iwyze and renew it not consulted me on the repairs or the payments when did the Client who pay the premiums is left out of the claims ...when do a third party claim become the client's fault ....I am sick to death with the *******ion in this country ....Renew it is a unprofessional company with no work ethics at all . Angry and disappointed and frustrated with this nonsense 🤬🤬🤬🤬