RENT A THIEF

!!!!!!!!!!!DO NOT USE THIS AGENCY !!!!!!!!

Went through what I thought was a trustworthy agency and signed up for a domestic to clean my house 3 times a week. After 3 weeks we noticed items missing and I contacted the Randburg franchisee I went thriugh not to send her back , I was told they would conduct a disciplinary .

I had to follow up . I was told that the domestic in question swore that she did not steal.The agency had therefore also opted to continue making use of her. They also couldnt dismiss her instantly as their legal department said that this was not an option as she a) has not stolen from the agency but from my house and b) until it is proven that there is enough evidence for a case to be laid and one has therefore been has been laid, she cannot be dismissed.

Their contract states 'We criminal record check staff prior to employing but will reimburse you if you suspect a theft, have our cleaner polygraph tested and deception is indicated.' NONE OF THIS WAS DONE

They further claim 'theft seldom occurs' Adding an indemnity clause shouldnt allow this agency to have no responsibilty for the thief sent to clean my home .

The guard in my complex witnessed her leaving with the stolen items.

To date and counting she has stolen over 300k in branded clothing and shoes (some of which were brand new still with price tag) as well as a box of branded watches .

Washing went in the wash basket ,was put for iroing and never came back !!! A locked drawer was opened and she helped herself.

She put everything in black bags in the bin and collected on her way out when she left for the day .

Despite all the above, they still send me an invoice for the last week she was contracted to work.

Going through this agency give you ZERO peace of mind.DO NOT USE