RP
Rental Plus
Unclaimed Business
RP
AI Review Summary
Based on recent customer reviews, Rental Plus delivers an outstanding customer experience defined by exceptional personal service and remarkably fast delivery. Customers consistently praise team member Alida for her professionalism, responsiveness, and warm approach, with many citing her as a key reason for returning. Delivery speed is a standout highlight, with several customers reporting same-day or next-day fulfilment. The seamless, hassle-free process from application to delivery earns strong loyalty and enthusiastic recommendations across the board.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
66
Recommended: Very Likely
Review Distribution
4.1|13 Reviews
May '25 - Apr '26
5(76.9%)
4(0%)
3(0%)
2(0%)
1(23.1%)
5(76.9%)
4(0%)
3(0%)
2(0%)
1(23.1%)
Frequently Asked Questions About Rental Plus
Based on recent customer reviews, Rental Plus delivers an outstanding customer experience defined by exceptional personal service and remarkably fast delivery. Customers consistently praise team member Alida for her professionalism, responsiveness, and warm approach, with many citing her as a key reason for returning. Delivery speed is a standout highlight, with several customers reporting same-day or next-day fulfilment. The seamless, hassle-free process from application to delivery earns strong loyalty and enthusiastic recommendations across the board.
Rental Plus has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Rental Plus across 63 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGB
Gerbrecht B
1 reviews | Active since Jan 2020
12 Feb 2026, 05:35
AWSOME
The service and assistance I received from Alida is above and beyond, super helpful and always willing to assist, thank you again
Helpful (0)
|Replies (0)GB
Gerbrecht B
1 reviews | Active since Jan 2020
12 Feb 2026, 05:35
AWSOME
The service and assistance I received from Alida is above and beyond, super helpful and always willing to assist, thank you again
0
Replies (0)JS
Jana S
1 reviews | Active since Jan 2020
3 Feb 2026, 11:26
Top-tier business!
A massive shout-out to Alida from Rental Plus! We've experienced nothing but excellent service from her. Her reliability is unmatched – she always delivers on time, regardless of the season. Beyond that, her problem-solving skills are superb; every issue we've encountered has been handled very fast and professionally. Thank you, Alida, for making our experience so smooth, and thank you, Rental Plus, for running such a top-tier business!
Helpful (0)
|Replies (0)JS
Jana S
1 reviews | Active since Jan 2020
3 Feb 2026, 11:26
Top-tier business!
A massive shout-out to Alida from Rental Plus! We've experienced nothing but excellent service from her. Her reliability is unmatched – she always delivers on time, regardless of the season. Beyond that, her problem-solving skills are superb; every issue we've encountered has been handled very fast and professionally. Thank you, Alida, for making our experience so smooth, and thank you, Rental Plus, for running such a top-tier business!
0
Replies (0)CG
Claudette G
1 reviews | Active since Jan 2020
17 Jan 2026, 19:59
Awesome service
I am beyond happy with the service from Rental Plus. Everything is very professional and Alida delivers excellent service always. Thank you Alida!
Helpful (0)
|Replies (0)CG
Claudette G
1 reviews | Active since Jan 2020
17 Jan 2026, 19:59
Awesome service
I am beyond happy with the service from Rental Plus. Everything is very professional and Alida delivers excellent service always. Thank you Alida!
0
Replies (0)RG
Rene G
1 reviews | Active since Jan 2020
17 Dec 2025, 15:54
Perfect Service
I am beyond satisfied with the service I received from Rental Plus, in particular Alida. Everything from start to receiving my product was handled with professionalism and speed. Received my product within a day. I will remain a loyal customer.
Helpful (0)
|Replies (0)RG
Rene G
1 reviews | Active since Jan 2020
17 Dec 2025, 15:54
Perfect Service
I am beyond satisfied with the service I received from Rental Plus, in particular Alida. Everything from start to receiving my product was handled with professionalism and speed. Received my product within a day. I will remain a loyal customer.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Dec 2025, 09:34
Unprofessional and frustrating service
An absolutely unprofessional and frustrating service, spent ages doing admin and they just turn down applications for no reason, they also falsely advertise, stay away from them!
Helpful (0)
|Replies (0)SN
Samantha N
1 reviews | Active since Jan 2020
4 Nov 2025, 07:31
Unsrupulous People
i wish i can give -10 coz that is my rating for them. i took out a rent your agreement with Rental plus earlier this year. They were quite efficient and did the agreement fast, then they instruct you to give them a good review hence they have so many good reviews. Then last month my debit order didnt go off and i was instructed to pay my rental amount of R499 plus interest of R160 okay i thought maybe its fair and all. So the debit order was deducted for the amount of R659 no authorization requested or anything after they said i must pay the R160 via EFT which i thankfully didn't. I then saw this strange amount on my bank statement that i don't know of and reversed it. next morning which was yesterday Monday 03rd i received a threatening SMS, Whatsapp and email. FINAL REMINDER TO PAY R659 AS WELL AS R300 INTEREST FOR *****. and the message continues i need to pay it yesterday or return their merchandise or they will file a ***** case against me. i messaged them and advised i will make the payment but ill do it on the 7th. today they message me again and they message my reference i gave also. So last month interest was R160 and this month its R300 this is surely ******* and definitely not regulated. I am hoping i get advise here as to where to take this matter further. I will not be harassed and bul**** by ************ people. Don't do business with these people
Helpful (0)
|Replies (0)SN
Samantha N
1 reviews | Active since Jan 2020
4 Nov 2025, 07:31
Unsrupulous People
i wish i can give -10 coz that is my rating for them. i took out a rent your agreement with Rental plus earlier this year. They were quite efficient and did the agreement fast, then they instruct you to give them a good review hence they have so many good reviews. Then last month my debit order didnt go off and i was instructed to pay my rental amount of R499 plus interest of R160 okay i thought maybe its fair and all. So the debit order was deducted for the amount of R659 no authorization requested or anything after they said i must pay the R160 via EFT which i thankfully didn't. I then saw this strange amount on my bank statement that i don't know of and reversed it. next morning which was yesterday Monday 03rd i received a threatening SMS, Whatsapp and email. FINAL REMINDER TO PAY R659 AS WELL AS R300 INTEREST FOR *****. and the message continues i need to pay it yesterday or return their merchandise or they will file a ***** case against me. i messaged them and advised i will make the payment but ill do it on the 7th. today they message me again and they message my reference i gave also. So last month interest was R160 and this month its R300 this is surely ******* and definitely not regulated. I am hoping i get advise here as to where to take this matter further. I will not be harassed and bul**** by ************ people. Don't do business with these people
0
Replies (0)JS
Jana S
1 reviews | Active since Jan 2020
12 Oct 2025, 12:15
Excellent Service & Super Fast Delivery
*Excellent Service & Super Fast Delivery from Alida at Rental Plus!** I am incredibly impressed with the service I received from Alida at Rental Plus regarding the replacement of my TV. From start to finish, the process was smooth and hassle-free. What truly stood out was the *incredibly fast delivery* of the new unit. It minimized any inconvenience and allowed my family to continue enjoying our entertainment without significant interruption. Alida and Rental Plus's efficiency and promptness made a real difference. Their dedication to customer satisfaction is truly evident. Thank you for your outstanding support! **The Swart Family** Durban, KZN
Helpful (0)
|Replies (0)JS
Jana S
1 reviews | Active since Jan 2020
12 Oct 2025, 12:15
Excellent Service & Super Fast Delivery
*Excellent Service & Super Fast Delivery from Alida at Rental Plus!** I am incredibly impressed with the service I received from Alida at Rental Plus regarding the replacement of my TV. From start to finish, the process was smooth and hassle-free. What truly stood out was the *incredibly fast delivery* of the new unit. It minimized any inconvenience and allowed my family to continue enjoying our entertainment without significant interruption. Alida and Rental Plus's efficiency and promptness made a real difference. Their dedication to customer satisfaction is truly evident. Thank you for your outstanding support! **The Swart Family** Durban, KZN
0
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Siviwe D
1 reviews | Active since Jan 2020
5 Sept 2025, 08:16
Exceptional customer service
The experience with Alida from rental plus was hassle free. She gives exceptional customer service. I ordered a bed and she said it would take 2 weeks to deliver but it only took 4 days. Thank you so much Rental Plus for taking a chance on me. Alida is the best of the best.
Helpful (0)
|Replies (0)SD
Siviwe D
1 reviews | Active since Jan 2020
5 Sept 2025, 08:16
Exceptional customer service
The experience with Alida from rental plus was hassle free. She gives exceptional customer service. I ordered a bed and she said it would take 2 weeks to deliver but it only took 4 days. Thank you so much Rental Plus for taking a chance on me. Alida is the best of the best.
0
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