1 reviews | Active since Member
This company refusing to return my deposit. I paid R5800 for deposit and they send me statements to say they will refund me R741.
On the statement that you have sent, it says I have been charged for administration fee of R250, I don't know what is it for because with every lease I signed when starting or renewing, the admin was paid according to what stipulated on the lease. One thing I knew was going to be charged after moving out was the inspection fee which was stipulated at R200 on the very first lease agreement which by the way it null and void because it ended long time ago. The last one I signed had no inspection fee. Also all the marks that I have been charged for, from the picture that you sent me, I counted not more than 3 marks which were very blurry by the way and that fully explain the wear and tear of the apartment from daily being occupied. Which also doesn't explain the labour and consumables that I have been charged for as that forms part of the wear and tear which again it's not my responsibility (see attached). This goes to the doors, walls, the entire apartment basically. I See no drawing on these pictures because if there were then I will be liable. I did not hang, mount, stick anything in these wall for the entire time I occupied the unit So, if there was nothing broken which I know there wasn't, I see no reason whatsoever to be charged such an absorbent amount. Water as per my understanding it was prepared. Which was paid every month along with electricity, when I occupied the unit. Again, I plead fix this. I don't even wanna go to fumigation as that whole complex is infested with ****roaches because of the bins, that are outside people's unit, big bins that are always full which results in this infestation and we end up with ****roaches.
This is the email I sent to them 2 weeks ago, I then sent a follow up email 3 days ago and still no or feedback. My next step is small claims court and they will pay interest and time consumed on my end
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