Very Bad Service

Disappointed with this company service, I have been requesting for my refund since the 10th of April 2026 still even today I have not received all you get is automated messages that the refund will be processed, no one is calling you to give me reason as to why or when will I get my money they said the process takes 7-14 day for refund but its been over 6 weeks I have not received anything. Rentoza give me my money back