RS
Repair Solutions
Unclaimed Business
RS
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
PS
Priya S
1 reviews | Active since Jan 2020
26 Sept 2025, 10:25
Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim
Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim. There are no updates with responses to my emails nor a call to update me on the status of my vehicle. I have Ross Champion who is outsourced calling me daily providing me with updates which should not be the case. My vehicle was never physically assessed I was advised to send through pictures and based on those a quote was initiated. All of which now the assessor is declining. My car is sitting in the panel shop for nearly a month with no work done on it as yet. Absolutely disappointed with the service which is causing a great inconvenience Santam your staff are very helpful and polite. It is the outsourced companies that give you a bad name.
Helpful (0)
|Replies (0)PS
Priya S
1 reviews | Active since Jan 2020
26 Sept 2025, 10:25
Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim
Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim. There are no updates with responses to my emails nor a call to update me on the status of my vehicle. I have Ross Champion who is outsourced calling me daily providing me with updates which should not be the case. My vehicle was never physically assessed I was advised to send through pictures and based on those a quote was initiated. All of which now the assessor is declining. My car is sitting in the panel shop for nearly a month with no work done on it as yet. Absolutely disappointed with the service which is causing a great inconvenience Santam your staff are very helpful and polite. It is the outsourced companies that give you a bad name.
0
Replies (0)DN
Deshni N
1 reviews | Active since Jan 2020
29 Aug 2023, 09:49
Unfair Manager of Repair Solutions to problems at Bel Air Mall
Mr Don is a very unfair manager of this company. I He says one thing and does another. I His not a helpful or understanding person at all. He offers you a job then does not bother to help you. He gives you work that was not done 2 years ago you get it done then kicks you up in the ass. I Mr Don is such an unfair person.
Helpful (0)
|Replies (0)DN
Deshni N
1 reviews | Active since Jan 2020
29 Aug 2023, 09:49
Unfair Manager of Repair Solutions to problems at Bel Air Mall
Mr Don is a very unfair manager of this company. I He says one thing and does another. I His not a helpful or understanding person at all. He offers you a job then does not bother to help you. He gives you work that was not done 2 years ago you get it done then kicks you up in the ass. I Mr Don is such an unfair person.
0
Replies (0)