DO NOT USE REPTICUBE EVER!!

I placed an order and obviously paid upfront. I immediately received an email saying the order had been received, but to date I have no heard anything further, no update as to when the order will arrive or even if it has been dispatched. They do not answer the phone or any messages either. I can only assume it is one big **** and my money has been ******! STAY FAR AWAY FROM THIS COMANY!!!