RT
Reset Technology Solutions (Pty) Ltd
Claimed Business
RT
Reset Technology Solutions (Pty) Ltd
Claimed Business
20 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#6Ranked In Software & Apps
101h 13mReply Time
-20 NPSUnlikely
Replied to 14% of negative reviews
Reply time on negative reviews: 101 hours 13 min
TrustIndex
0
Ranking
#6
in Software & Apps
Avg Reply
101h 13m
NPS Score
-20
Recommended: Unlikely
Replied to 14% of negative reviews
Reply time on negative reviews: 101 hours 13 min
Review Distribution
2.2|20 Reviews
Jun '25 - May '26
5(25%)
4(5%)
3(0%)
2(0%)
1(70%)
5(25%)
4(5%)
3(0%)
2(0%)
1(70%)
Frequently Asked Questions About Reset Technology Solutions (Pty) Ltd
Reset Technology Solutions (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. They reply to 14% of negative reviews, typically within 101 hours 13 min. Hellopeter has tracked Reset Technology Solutions (Pty) Ltd across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYM
Yebseth M
1 reviews | Active since Jan 2020
18 Mar 2026, 22:12
Poor service with arrogant staff
Bad service. Don't respond to emails and calls. I signed a contract with them and I was told that they will assist me with settling my debt. Nothing is happening it's been instead their fees are adding up everyday
Helpful (0)
|Replies (0)YM
Yebseth M
1 reviews | Active since Jan 2020
18 Mar 2026, 22:12
Poor service with arrogant staff
Bad service. Don't respond to emails and calls. I signed a contract with them and I was told that they will assist me with settling my debt. Nothing is happening it's been instead their fees are adding up everyday
0
Replies (0)AG
Anele G
1 reviews | Active since Jan 2020
18 Mar 2026, 08:11
Reset technology solutions is a ****
Reset technology solutions one of the worst companies to associate yourself with, poor customer service and they are ****s they will give you false hope promise to pay creditors in 7 days but now it's been over a month since I signed a contract with them and they keep on lying to me saying creditors will be paid and they refused when I wanted to cancel the contract
Helpful (0)
|Replies (0)AG
Anele G
1 reviews | Active since Jan 2020
18 Mar 2026, 08:11
Reset technology solutions is a ****
Reset technology solutions one of the worst companies to associate yourself with, poor customer service and they are ****s they will give you false hope promise to pay creditors in 7 days but now it's been over a month since I signed a contract with them and they keep on lying to me saying creditors will be paid and they refused when I wanted to cancel the contract
0
Replies (0)HM
Healther M
1 reviews | Active since Jan 2020
12 Mar 2026, 08:02
****mers
Hi I have a problem with the company above, I app**** for consolidation loans with them with the promise of cash back, their payments is payslip deducted and was promised the the waiting period is 7 working days. I waited the whole two weeks up until I received my payslip from my work place aamd discovered a deduction with this company name on it. I tried to call them and the response I got was that they are going to refund me up until now no refund and no loan but deduction is still the unanswered Please help
Helpful (0)
|Replies (0)HM
Healther M
1 reviews | Active since Jan 2020
12 Mar 2026, 08:02
****mers
Hi I have a problem with the company above, I app**** for consolidation loans with them with the promise of cash back, their payments is payslip deducted and was promised the the waiting period is 7 working days. I waited the whole two weeks up until I received my payslip from my work place aamd discovered a deduction with this company name on it. I tried to call them and the response I got was that they are going to refund me up until now no refund and no loan but deduction is still the unanswered Please help
0
Replies (0)NY
N Y
1 reviews | Active since Jan 2020
10 Mar 2026, 18:54
Signed contract 10 February 2026 - Still no payout while others are paid
I am extremely frustrated and disappointed with the service I have received from Reset Technology. I signed my contract on 10 February 2026 and have been waiting for my payout since then. Other clients who signed after me have already received their payments. For weeks I have contacted Reset almost daily trying to get clarity on my payout, yet I keep receiving different explanations and no real progress. Today ( 10 February 2026 )alone, I sent more than one email to Tebogo, copying her management, and she rep**** only once with the same old excuses about backlog and company adjustments. This is especially frustrating because on Friday ( 6 February 2026 )and Monday (9 February), I was informed that the backlog had been cleared and payments were being processed. I do not want to hear any more of these excuses. The only person who has genuinely tried to assist me is Thando. She has done her utmost best to help and has escalated my matter through every possible channel. She is also the only person who consistently responds to emails. Unfortunately, Tebogo and Maurisha have made no effort to assist despite being copied on multiple emails. On Monday ( 9 February 2026), I also spoke to Keogapetsi, who informed me that my file still has not reached the Settlement Department. This is extremely concerning, especially since a manager earlier assured me that my file would be prioritised because I signed my contract on 10 February. Thando even escalated the matter within the Settlement Department, only to be told the manager does not speak to clients. This is very unprofessional and unacceptable, given how long I have been waiting. At this point, it honestly feels like I am being ignored and pushed aside despite my patience and consistent follow-ups. I have waited long enough. I expect my file to be finalised and my payout processed immediately. Proper accountability and communication should be provided to clients instead of ignoring emails and shifting responsibility. If this matter is not resolved by the end of business tomorrow, 11 February 2026, I will escalate this complaint further to the NCR.
Helpful (0)
|Replies (0)NY
N Y
1 reviews | Active since Jan 2020
10 Mar 2026, 18:54
Signed contract 10 February 2026 - Still no payout while others are paid
I am extremely frustrated and disappointed with the service I have received from Reset Technology. I signed my contract on 10 February 2026 and have been waiting for my payout since then. Other clients who signed after me have already received their payments. For weeks I have contacted Reset almost daily trying to get clarity on my payout, yet I keep receiving different explanations and no real progress. Today ( 10 February 2026 )alone, I sent more than one email to Tebogo, copying her management, and she rep**** only once with the same old excuses about backlog and company adjustments. This is especially frustrating because on Friday ( 6 February 2026 )and Monday (9 February), I was informed that the backlog had been cleared and payments were being processed. I do not want to hear any more of these excuses. The only person who has genuinely tried to assist me is Thando. She has done her utmost best to help and has escalated my matter through every possible channel. She is also the only person who consistently responds to emails. Unfortunately, Tebogo and Maurisha have made no effort to assist despite being copied on multiple emails. On Monday ( 9 February 2026), I also spoke to Keogapetsi, who informed me that my file still has not reached the Settlement Department. This is extremely concerning, especially since a manager earlier assured me that my file would be prioritised because I signed my contract on 10 February. Thando even escalated the matter within the Settlement Department, only to be told the manager does not speak to clients. This is very unprofessional and unacceptable, given how long I have been waiting. At this point, it honestly feels like I am being ignored and pushed aside despite my patience and consistent follow-ups. I have waited long enough. I expect my file to be finalised and my payout processed immediately. Proper accountability and communication should be provided to clients instead of ignoring emails and shifting responsibility. If this matter is not resolved by the end of business tomorrow, 11 February 2026, I will escalate this complaint further to the NCR.
0
Replies (0)ZN
Zandi N
1 reviews | Active since Jan 2020
10 Mar 2026, 04:43
Is my Loan Approved or Declined
Good morning, I app**** for a consolidation loan with reset solutions, the person who helped me by the name of Mamma was very rude to me, I sent her all the documents she requested but even to date I am still waiting to know if whether I am declined or approved. Khosa Tinyiko Sarah ID no: 7403030878085 Please advise Thanks
Helpful (0)
|Replies (0)ZN
Zandi N
1 reviews | Active since Jan 2020
10 Mar 2026, 04:43
Is my Loan Approved or Declined
Good morning, I app**** for a consolidation loan with reset solutions, the person who helped me by the name of Mamma was very rude to me, I sent her all the documents she requested but even to date I am still waiting to know if whether I am declined or approved. Khosa Tinyiko Sarah ID no: 7403030878085 Please advise Thanks
0
Replies (0)KD
KATLEGO D
1 reviews | Active since Jan 2020
6 Mar 2026, 08:18
Worst Client Service
Reset are the worst, I signed contract First week of February 2026, to date, no communication or anything, they don't respond to emails and their call center is just trash . I was promised that everything will be paid within the first week. It's been over a month now ,I'm beyond frustrated. I wouldn't recommend these people to anyone.
Helpful (0)
|Replies (0)KD
KATLEGO D
1 reviews | Active since Jan 2020
6 Mar 2026, 08:18
Worst Client Service
Reset are the worst, I signed contract First week of February 2026, to date, no communication or anything, they don't respond to emails and their call center is just trash . I was promised that everything will be paid within the first week. It's been over a month now ,I'm beyond frustrated. I wouldn't recommend these people to anyone.
0
Replies (0)FN
Fanelwa N
1 reviews | Active since Jan 2020
4 Mar 2026, 12:22
Excellent service
The best consolidation company,got an exceptional customer care from Itumeleng Motsepe who assisted me from the beginning and beyond. Professional with excellent ettiquette,happy to be associated with the company.
Helpful (0)
|Replies (0)FN
Fanelwa N
1 reviews | Active since Jan 2020
4 Mar 2026, 12:22
Excellent service
The best consolidation company,got an exceptional customer care from Itumeleng Motsepe who assisted me from the beginning and beyond. Professional with excellent ettiquette,happy to be associated with the company.
0
Replies (0)