1 reviews | Active since Member
It's taken me many years to write this review, because the experience I had with the various family members involved in this company have left quite a mark on me.
We were tenants in an apartment managed by this company, and these are some of our experiences;
- There was a leak in the roof during the peak rainfall season in winter, and they were lacklustre in arranging the repair, so much so that we had water cascading down from the ceiling one evening, despite our requests that the roof be repaired. I called the owner of RL; Barry to have the repair expedited because of the damage being caused by the rainfall in bedroom, and proceeded to swear at me.
- I informed the owner of the property of this unfortunate incident, and he intimated his experience with Residential Letting wasn't good, and took over the management of the property directly.
- When we left, we received a commitment that our deposit would be repaid, which I have in writing, but the deposit was never reimbursed, they kept the money.
I don't know how a company like this is allowed to continue to operate, given the number of tenant's who have noted that their deposits were not reimbursed.
In short, our experience with this company was awful, so much so, that it has stuck with me over the years. There were other incidents involving the family who own and run this business, that were awful and I've not divulged but needless to say they are the kind of experiences that made me deeply uncomfortable, and caused much distress for both my wife and I.
I would advise that anyone avoid doing business with this company at all costs, regardless of how cost effective their services may be, you will be better off for it.