RC
Respiratory Care Africa (Fisher Paykel)
Unclaimed Business
RC
Respiratory Care Africa (Fisher Paykel)
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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George R
1 reviews | Active since Jan 2020
26 Sept 2023, 10:58
Total lack of care and service
On the 13/8/2023 I took my CPAP machine into a pharmacy in Johannesburg to be checked out. i was told it was still under warranty. I asked them to treat this with some urgency as I was being admitted to hospital on 1/9/2023. I received it back with a performance assessment report dated 17/8/2023 stating thee machine had passed all the tests it was subjected to. I slept on the machine for several nights and had to return the machine as i was still having a very dry mouth and told them the humidifier was still not working. ( So much for the performance assessment report). It is now 24/9/2023 and still do not know what is happening, although I was told that the machine has water damage now, about 4 weeks after the original assessment. I have been promised numerous times that the rep would phone me back, all empty promises. I think this is very unfair on myself and my wife as we are unable to have a goodnights sleep since the machine has been in for repairs at respiratory care africa.
Helpful (0)
|Replies (0)GR
George R
1 reviews | Active since Jan 2020
26 Sept 2023, 10:58
Total lack of care and service
On the 13/8/2023 I took my CPAP machine into a pharmacy in Johannesburg to be checked out. i was told it was still under warranty. I asked them to treat this with some urgency as I was being admitted to hospital on 1/9/2023. I received it back with a performance assessment report dated 17/8/2023 stating thee machine had passed all the tests it was subjected to. I slept on the machine for several nights and had to return the machine as i was still having a very dry mouth and told them the humidifier was still not working. ( So much for the performance assessment report). It is now 24/9/2023 and still do not know what is happening, although I was told that the machine has water damage now, about 4 weeks after the original assessment. I have been promised numerous times that the rep would phone me back, all empty promises. I think this is very unfair on myself and my wife as we are unable to have a goodnights sleep since the machine has been in for repairs at respiratory care africa.
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