GR
George R
Active since Mar 2009
43
Reviews
0
Industries
Reviews
43 reviews20 months ago
Nu Season inefficiency
I ordered a product on line on about the 19th August 2024 & paid for it online. To date I have not received my order Nu 3266. I have tried to contact them via Gmail but to date have had no success. I have even asked for a refund. They do not have the decency to contact me even though I have asked
0 replies
31 months ago
Total lack of care and service
On the 13/8/2023 I took my CPAP machine into a pharmacy in Johannesburg to be checked out. i was told it was still under warranty. I asked them to treat this with some urgency as I was being admitted to hospital on 1/9/2023. I received it back with a performance assessment report dated 17/8/2023 stating thee machine had passed all the tests it was subjected to. I slept on the machine for several nights and had to return the machine as i was still having a very dry mouth and told them the humidifier was still not working. ( So much for the performance assessment report). It is now 24/9/2023 and still do not know what is happening, although I was told that the machine has water damage now, about 4 weeks after the original assessment. I have been promised numerous times that the rep would phone me back, all empty promises. I think this is very unfair on myself and my wife as we are unable to have a goodnights sleep since the machine has been in for repairs at respiratory care africa.
0 replies
34 months ago
Variation in payment
Before I upgraded my router My payments were 3/1/2023 R273.13, Then R273.13 on14/2/2023, Then R212.04 on 3/3/2023. Why the variation in payments. I then upgraded, see quote1-35997512290669 dated 3/3/2023 to the value of R297.14. Then on the 3/4/2023 my statement reads R316.25. On 3/5/2023My statement reads R297.15 and yet again on the 3/6/2023 the statement reads R379.24. And then I am also informed because I have a vodamail email address I now also have to pay another R29.00 Why all this variation in payments, Can vodacom please email me the explanation. As a pensioner before I do anything I have to make sure i can budget for it and then vodacom sneaks in these surprises???????????????
53 replies
39 months ago
No call back as promised
What happened to Vodacom contacting me as they said they would after my last review. Showa you cannot trust what vodacom says!!!!!!!!!!!!!!!!!!
264 replies
40 months ago
Vodacom call centre blocked my number
I am trying to cancel a pocket router supposed upgrade for my PC.I have been given the run around literally with all types of answers. Now the call centre has blocked my calls stating that a large number of calls have been made & therefore have blocked my number to prevent fraudulent calls. What nonsense. They have voice authentication and many other security questions when you phone.. How in heavens name can a problem be sorted out if they block you??????? Is it possible for someone from vodacom to contact me on 0733761334 ASAP PLEASE...........
264 replies
43 months ago
Drafting of wills
I asked the bank to draft a will for my wife and myself and told them what i want included in the will. When i get the will to read there is nothing in there that i had asked for. I phoned the wills division and spoke to a lady and told her the reason for my call. She told me they are busy drafting our wills which i questioned as we already have the wills to read and sign. I then asked her to email me a copy of the will in order for me to read through it and make sure it is what we want, Needless to say she has not sent them. This is an important document but the bank seems so casual about everything
133 replies
48 months ago
FRAUDULENT TRANSACTION ON MY ACCOUNT
on my latest edgars statement there was a line Purtchases (Revolving and Credit) to the amount of R183.61. Either the sales assistant put it on the incorrect account or my account was used fraudulently. Either way I never made any purchase on this account for many years now. In fact we do not even have an Edgars store in Phalaborwa. I complained before that this account is being used fraudulently before. I only keep this account open for the Family funeral plan, The family provider plan......I AM A REGULAR PAYING CUSTOMER FIRST OF ALL AT JETS AND NOW AT LEGIT AS THERE IS NO EDGARS IN OUR TOWN NB,, I DO NOT MAKE PURCHASES ON MY ACCOUNT. PLEASE SORT THIS MATTER OUT URGENTLY SO THAT I CAN PAY ON THE FIRST OF JUNE THE CORRECT AMOUNT
610 replies
48 months ago
Data no allocated after playing daily unlock
my wife went into the vodacom app and played her two free daily unlock on the 22/5/2022. She won 50mb instagram data and on the second play she won 50mb data. Neither of these were allocated to her. After phoning the call centre it was escalated and given a reference no A2-T7Q4-DZLYJ.. and assigned to a specialist. She has since received a message saying the ticket has been closed saying her data was allocated to her. The data has not been allocated to her only data she won on the 23rd and 24th.... Yor records might show it was allocated but it was not
148 replies
53 months ago
Lack of communication from standard bank
I have on several occasions asked that standard bank to phone me back and not once did they bother. this morning again I have another query and phoned the call centre, I wait and wait depleting my prepaid air time , and in the end I have to hang up. I have now asked the bank to phone me back .Lets see what happens now
53 replies
56 months ago
Total lack of response
I am still waiting for vodacom for the promised call after my last review
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (2.3255813953488373%)
3 Star
5 (11.627906976744185%)
2 Star
8 (18.6046511627907%)
1 Star
29 (67.44186046511628%)